Contact Us

Need advice confirming UK dress sizing conversions, checking garment fabric blends, inquiring about restocks, or tracking your scheduled delivery? Our London fashion care desk is pleased to assist you.

Direct Communications

• Trading Storefront: Rowanln
• Business Operation: Independent British Womenswear & Apparel Merchant
• Headquarters & Postal Address: 10 Rye Ln, London, SE15 5BT, United Kingdom
• Telephone Support: +44 20 7252 9305
• Customer Email: support@rowanln.com
• Opening Working Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time / GMT/BST)
• Response Standards: All written customer messages sent during normal business hours are answered personally within 24 working hours (excluding UK bank holidays).

Quick Delivery & Returns Overview

• UK Nationwide Shipping: 100% Free Tracked Delivery on all orders, dispatched within 1–2 business days with an estimated total delivery time of 3–6 business days.
• 28-Day Returns: Complimentary returns within 28 days using the pre-printed return label enclosed inside your parcel.